Shipping & returns.
Free U.S. shipping. Fast dispatch. 30-day risk-free guarantee. Here’s the detail.
Free U.S. shipping
Every order ships free within the contiguous United States via tracked carrier. No minimum, no code.
Dispatch in 1–2 business days
Orders placed before 2pm ET ship the same business day. Most U.S. addresses receive their system in 3–5 business days.
30-day money-back guarantee
Hang the system for the full 30 days. If you’re not happy, email us within 30 days of delivery for a full refund.
Damaged or lost?
If your order arrives damaged or doesn’t arrive at all, contact us within 14 days and we’ll replace it free of charge.
Processing & delivery
Orders are processed Monday–Friday, excluding U.S. federal holidays. You’ll receive a tracking link by email as soon as your order leaves the warehouse. Delivery times depend on your address but are typically 3–5 business days within the contiguous U.S.
International shipping
We currently ship within the United States only. International ordering is on the roadmap — join the newsletter to hear about it first.
30-day risk-free guarantee
We want you to actually live with MoodifyPet for the full 30-day cycle before you decide. If you’re not satisfied, email info@moodifypetus.com within 30 days of delivery and we’ll refund your order. No need to ship the system back.
How to start a return
Email info@moodifypetus.com with your order number and a one-line note about why MoodifyPet didn’t work for you. Refunds are issued to the original payment method within 5–10 business days.
Subscriptions
If you subscribed for monthly delivery, you can pause, skip, or cancel any time from your account. Subscription orders ship around the same date each month so you always have a fresh system before the previous one runs out.