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Shipping & returns.

Free U.S. shipping. Fast dispatch. 30-day money-back guarantee. Here’s the detail.

Free U.S. shipping

Every order ships free within the contiguous United States via tracked carrier. No minimum, no code.

Dispatch in 1–2 business days

Orders placed before 2pm ET ship the same business day. Most U.S. addresses receive their system in 3–5 business days.

30-day money-back guarantee

Hang the system for the full 30 days. If you’re not happy, email us within 30 days of delivery for a full refund.

Damaged or lost?

If your order arrives damaged or doesn’t arrive at all, contact us within 30 days and we’ll replace it free of charge.

Processing & delivery

Orders are processed Monday–Friday, excluding U.S. federal holidays. You’ll receive a tracking link by email as soon as your order leaves the warehouse. Delivery times depend on your address but are typically 3–5 business days within the contiguous U.S.

International shipping

We currently ship within the United States only. International ordering is on the roadmap — join the newsletter to hear about it first.

30-day satisfaction guarantee

Try it for 30 days. If you’re not satisfied, return it in the original package for a refund per our Refund Policy. Email info@moodifypetus.com within 30 days of delivery to start your return.

How to start a return

Email info@moodifypetus.com with your order number and a one-line note about why MoodifyPet didn’t work for you. Refunds are issued to the original payment method within 5–10 business days.

Get Fresh Home Plan (subscription)

If you started a Get Fresh Home Plan for monthly delivery, you can pause, skip, or cancel any time — no phone call required. Cancel in one click at moodifypet.shop/cancel-subscription or read the full Subscription Terms. If a renewal already shipped and you no longer want it, email us within 30 days of the ship date for a refund of the unused portion.